AgentOps AI is an AI operations platform that automates and optimizes agent workflows in customer support and call centers, enhancing efficiency and performance.
Edge
Leverages AI to streamline agent workflows and deliver real-time performance insights, significantly boosting call center efficiency.
Downside
Integration with legacy systems and complex setup may deter smaller organizations.
Key Capabilites
Automated agent support, performance analytics, and API integration.
Use Cases
Call center optimization, customer support automation, and agent performance improvement.
Key People
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Category
Application
Application
Sales
Access
Closed-source
Pricing Model
Subscription
Target User
Industry
Information Technology
Chain
N/A
Connectivity
API
Competitors
Genesys, NICE inContact
GitHub Stars
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GitHub Forks
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